
EN 23
AFTER-SALES SERVICE
Before contacting the After-sales Service:
1. See if you can solve the problem yourself with the help of the “Troubleshooting guide“.
2. Switch the appliance off and then on again it to see if the problem has been eliminated.
If the problem persists after the above checks, contact the nearest After-Sales Service.
Always specify:
• a brief description of the fault;
• the product type and exact model;
• the Service number (the number after the word Service on the rating plate), located under the appliance (on the metal plate). The Service number is also
given in the warranty booklet;
• your full address;
• your telephone number.
If any repairs are required, contact an authorised After-Sales Service Centre (to ensure the use of original spare parts and correct repairs).
Spare parts are available for 10 years.
POWER LEVEL TABLE
Power level Type of cooking
Level use
(indicating cooking experience and habits)
Max. power
Boost Fast heating
Ideal for rapidly increasing the temperature of food to fast boiling in the case of water
or rapidly heating cooking liquids
8-9 Frying - boiling Ideal for browning, starting to cook, frying deep frozen products, fast boiling
High power
7-8
Browning - sautéing - boiling
- grilling
Ideal for sautéing, maintaining a lively boil, cooking and grilling (for a short period
of time, 5-10 minutes)
6-7
Browning - cooking - stewing -
sautéing - grilling
Ideal for sautéing, maintaining a light boil, cooking and grilling (for a medium period
of time, 10 - 20 minutes), preheating accessories
Medium power
4-5
Cooking - stewing - sautéing
- grilling
Ideal for stewing, maintaining a gentle boil, cooking (for a long period of time).
Creaming pasta
3-4
Cooking - simmering -
thickening - creaming
Ideal for long-cooking recipes (rice, sauces, roasts, sh) with liquids (e.g. water,
wines, broth, milk), creaming pasta
2-3
Ideal for long-cooking recipes (less than a litre in volume: rice, sauces, roasts, sh)
with liquids (e.g. water, wines, broth, milk)
Low power
1-2
Melting - defrosting - keeping
food warm - creaming
Ideal for softening butter, gently melting chocolate, thawing small products
1
Ideal for keeping small portions of just-cooked food or serving dishes warm and for
creaming risotto
OFF Zero power Support surface
Hob in stand-by or off mode (possible end-of-cooking residual heat, indicated by
an “H“)
Function Description of function
Simmering
Identies a power level that is suitable for simmering long-cooking recipes. Suitable for cooking tomato sauce, ragoût,
soups, minestrone, maintaining a controlled cooking level (ideal for cooking in a bain-marie). Prevents food from
boiling over or sticking to the bottom and burning, as often happens with these recipes.
Use this function after bringing the pot to the boil.
Melting
Identies a power level that is suitable for slowly melting delicate products without compromising their sensorial quality
(chocolate, butter, etc.).
Sixth Sense
Automatically identies when water reaches boiling point and reduces the power to a level that maintains boiling until
the food is added. When water reaches boiling point, an acoustic signal sounds, prompting the user to add the desired
ingredients (e.g. condiments, pasta, rice, vegetables, meat and sh to be boiled) but also home-made preserves or
accessories to be sterilized.
Flexi Cook
This function combines two cooking zones to offer an extra-large cooking surface for rectangular and oval containers
or grilling pans.
To grill large or many food items (sh, kebabs, vegetables, steaks, frankfurters).
To cook recipes with liquids or broth such as rolled joints and whole sh in casseroles/sh kettles/pans.
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