
If You Need Service Or Assistance
Continued
2. If you need assistance’...
Call Whirlpool Consumer Assist-
ance Center telephone number.
Dial free from anywhere in the U.S.:
l-800-253-1301
and talk with one of our trained consul-
tants. The consultant can instruct you in
how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company
in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number
in your correspondence.
3. If you need service*...
Whirlpool has a
panies. Whirlpool service technicians
are trained to fulfill the product warranty
and provide after-warranty service, any-
where in the United States. To locate the
authorized Whirlpool service company
in your area, call our Consumer Assist-
ance Center telephone number (see
Step 2) or look in your telephone direc-
tory Yellow Pages under:
APPLIANCES - nO”SEnOLD - ELECTRICAL APPUANCES -
MIJOR - SERWCE L REPAIR MAJOR- REPAIRING L PARTS
OR
WASHlNG MmxINES. DRYERS
* IRONERS - SEAVlClNG
WHluLPOOL APPLIANCES
AUTHORIZED WHIRLPOOL SERVICE
4. If you need FSPE
replacement parts*...
FSP is a registered trademark of
Whirlpool Corporation for quality parts.
Look for this symbol of quality when-
ever you need a replacement part for
your Whirlpool appliance. FSP replace-
ment parts will fit right and work right,
because they are made to the same
exacting specifications used to build
every new Whirlpool appliance.
To locate FSP replacement parts in
your area, refer to Step 3 above or call
the Whirlpool Consumer Assistance
Center number in Step 2.
5. If you are not satisfied with how
the problem was solved:..
l
Contact the Major Appliance
Consumer Action Panel (MACAP).
MACAP is a group of independent
consumer experts that voices con-
sumer views at the highest levels of
the major appliance industry.
l
Contact MACAP only when the
dealer, authorized servicer or
Whirlpool have failed to resolve your
problem.
Major Appliance Consumer
Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your
action.
*When requesting assistance, please
provide: model number, serial number,
date of purchase, and a complete
description of the problem. This infor-
mation is needed in order to better
respond to your request.
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